Docent & Visitor Services Assistant – Ukrainian Museum of Canada

April 16, 2026

Employer: Ukrainian Museum of Canada, Saskatoon, SK Term: June 1 – August 21, 2026 Schedule: 35 hours/week (Wednesday–Sunday) Funding Program: Young Canada Works in Heritage Organizations Eligibility: Candidates must be returning to full-time studies in Fall 2026 Position Summary The Docent & Visitor Services Assistant supports the Ukrainian Museum of Canada (UMC) in delivering an exceptional visitor experience during the busy summer season. Working Wednesday through Sunday, the student will lead tours, support front-of-house operations, assist with summer programs, and engage diverse audiences with the Museum’s exhibitions and collections. This role provides training in museum interpretation, visitor engagement, and public-facing cultural work—valuable skills for future careers in museums, arts organizations, cultural institutions, education, and heritage fields. ________________________________________ Key Responsibilities 1. Visitor Experience & Front Desk Operations Welcome visitors and provide information about exhibitions and programs Process admissions, shop sales, and memberships using the POS system Maintain a tidy and welcoming entrance, lobby, and gift shop area Answer phone calls and assist with general inquiries 2. Guided Tours & Public Interpretation Deliver scheduled and on-demand tours of Folk Imaginaries: Ukrainian Clothing as Memory and Imagination and The Ukrainian Pioneer Women Series by William Kurelek Share cultural and historical insights related to Ukrainian and Ukrainian Canadian experiences Adapt interpretation styles for families, seniors, newcomers, and tour groups Assist multilingual visitors using translation tools (Ukrainian/French an asset but not required) 3. Program & Event Support Assist staff with preparing and delivering summer workshops (e.g., vinok, beading) Set up program spaces and ensure materials are ready Support visitor engagement during events and group bookings 4. Exhibition Support Assist with basic exhibition maintenance tasks Report accessibility or engagement issues to staff 5. Administrative & Research Support Collect visitor statistics and assist with weekly visitation reports Conduct basic research for tour scripts or interpretive materials Help update front-of-house manuals and visitor services resources ________________________________________ Qualifications – Required Returning to full-time studies in Fall 2026 (YCW requirement) Canadian citizen or permanent resident (YCW requirement) Strong communication and interpersonal skills Comfort engaging with the public and speaking to groups Interest in Ukrainian culture, museums, history, heritage, education, or the arts Ability to work both independently and collaboratively Basic computer literacy (email, Google Workspace; POS training provided) Assets (Not Required) Academic background in Ukrainian studies, immigration history, Western Canadian history, cultural studies, or art history Experience in customer service, teaching, camp counselling, or guiding Ability to speak Ukrainian, French, or another language ________________________________________ Training & Mentorship Training will be provided in: museum interpretation and tour delivery inclusive visitor engagement point-of-sale and membership processing exhibition content and cultural context emergency procedures and safe practices in public spaces Regular check-ins will be held with the Development and Engagement Officer, with additional mentorship from the Executive Director. ________________________________________ Working Conditions Onsite at the Ukrainian Museum of Canada (910 Spadina Crescent East, Saskatoon) Some light lifting and movement across gallery spaces required Regular schedule is Wednesday–Sunday, supporting peak visitation and weekend programming ________________________________________ How to Apply Please submit the following to [email protected]: • your résumé • a brief cover letter outlining your interest in the position and relevant experience Applications are due April 16, 2026. We thank all applicants for their interest; only those selected for an interview will be contacted. ________________________________________ Commitment to Equity, Diversity, and Inclusion The Ukrainian Museum of Canada is committed to fostering an inclusive, equitable, and welcoming workplace. We encourage applications from candidates of all backgrounds. We value diverse perspectives and lived experiences, which enrich our work and strengthen our connection to the communities we serve.